At Serenity Digital, we're here to make your technology problems disappear, improve network and computer performance and increase your productivity. Isn't it time to end the technology nightmare?
CONTACT US TODAY TO GET STARTED!
At Serenity Digital we take a drastically different approach than most IT support companies. For us, it isn't just about fixing problems when things go wrong. It's about preventing problems from happening in the first place through managed IT support solutions.
We believe that your technology should work FOR you, not be a constant drain on your resources.
We take a proactive approach to handling your network and all of its components. We monitor your systems and perform regular preventative maintenance so you avoid slow performance, system crashes and other problems that lead to downtime and expensive repairs.
We respond quickly. Most problems can be resolved remotely without the need for an onsite visit.
Time is money. That's why our technicians take the time to thoroughly address an issue the first time it occurs.
Instead of paying for repairs as they happen, you pay one fixed monthly rate to keep everything running smoothly. It's easier to budget for IT expenses when you know what the costs are in advance. We offer a number of flexible managed services plans to meet your needs and your budget.
We never talk down to you or make you feel stupid. We explain everything in plain language and invite your input and questions.
We document everything we do and provide detailed documentation for your network, so you're always in control. It's your network, so you should always have the keys to the kingdom.
We'll safeguard your systems from data loss, hackers, viruses, fires, floods, power outages and other disasters.
You can relax and stop worrying about when the next shoe will drop. Plus, you'll enjoy better efficiency and greater productivity when everything works like a well-oiled machine.
Find out how our outsourced IT services can save you time & money. Just choose the level of computer support that's right for you!
| SERVICES INCLUDED | MAINTENANCE PLAN | HELP DESK | ON-SITE |
|---|---|---|---|
| › Initial site survey and network documentation | X | X | X |
| › Apply security patches | X | X | X |
| › Event log monitoring, alerts, hardware & disk errors, disk space | X | X | X |
| › Monthly server review | X | X | X |
| › Defrag hard drives | X | X | X |
| › Clean out temp files that slow down computers | X | X | X |
| › Network activity summary reports | X | X | X |
| › Hardware & software inventory report with warranty expiration | X | X | X |
| › Newsletters, seminars, and networking events | X | X | X |
| › Monitoring 8am-5pm (M-F) | X | X | X |
| › Monitoring 24x7x365 | X | X | |
| › Unlimited help desk remote support | X | X | |
| › Vendor management | X | X | |
| › Technology consulting | X | X | |
| › Onsite support | X |
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Ready to take control of your network? We'd love to discuss how the right IT managed services plan can do
